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Rome
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Rome
Florence
Bari
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Turin | Belfiore
Turin | Regina
When*
Sunday
02
10
October
Oct
2022
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Having read and understood the privacy policy pursuant to art. 13 of the Regulation, I give my consent to the processing of personal data for the purposes referred to in point n.2 letter b) of this statement, by Campus X S.r.l. specifically for the sending of advertising material or for carrying out market research or opinion polls, for promotional and commercial communications through automated tools (sms, e-mail, push notifications) and not (telephone contact with no operator, regular mail)

CXRM- Front Office Agent

Rome

CampusX is an Italian company operating in the student housing sector (www.cx-place.com) offering its guests a full optional and international living experience within its facilities.

We are looking for a Front Office Agent for our Campus in Rome. If you have a desire to contribute to our project, you are a green thinker capable of thinking outside the box, and you are a citizen of the world ready to take on a new challenge, all you have to do is get on board, and get to know each other better, you could be the talent we are looking for.

FRONT OFFICE AGENT TO DO LIST:

  • You will be part of the Front Office Team.
  • You will provide attentive and friendly customer service to all CX guests (past, present and future).
  • You will check-in and check-out in a professional and friendly manner following company standards.
  • You will be responsible for correct data entry (customer information, reservations, maintenance, charges and similar) within the various management systems.
  • You will be responsible for correct billing and will support administration.
  • You will be responsible for the proper management and closing of the daily cash and cash fund.
  • You will schedule and distribute room keys conscientiously and correctly.
  • You will notify expected arrivals and prepare documentation for them.
  • You will handle any customer complaints.
  • You will manage the App, e-mail and switchboard.
  • You will give notice to housekeeping and maintenance of incoming requests and verify that they have been fulfilled.
  • You will be responsible for finalizing leases resulting in the return of the security deposit.
  • You will know, observe and enforce all facility safety regulations.

REQUIREMENTS:

  • Previous experience as a FOA.
  • Knowledge of  English language
  • Knowledge of PMS Protel



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THE X WAY IS THE EASY WAY

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