Find the answers to your questions.
Student Place
Our rooms are for students, young professionals, researchers, teachers and similar figures.
Of course! As long as you’re not underage, all ages are welcome!
Definitely. Each year, there are a number of scholarships made available by INPS (the Italian social security agency) to children of state employees, and they can contribute to the payment of your accommodation based on family income. Then there are other scholarships provided by the ADSU (Student Rights Associations) and by universities affiliated with CX.
All our structures are very easy to reach and in very convenient areas. Check the page of your CX, scrool down and you'll find the info you need.
We tend to assign shared rooms to homogeneous groups (by gender, enrollment in the same faculty, age, contract duration). As for double rooms, everyone can choose their "roommate".
CX Florence and CX Chieti are pet friendly, contact us for more information.
Normally, for arrivals in September, October and November, the minimum stay is 6 months, while for the rest of the year it is based on room availability. For short stays we recommend that you contact the desired CX facility and check availability.
There is no daily room cleaning service. We offer a separate housekeeping service and quarterly cleaning for annual contracts.
You can fill out the form on our website and you will be contacted as soon as possible by a CXer. Or just send us an email with your date of arrival, date of departure, ID document, fiscal code if you have one, type of room required and letter of invitation from the university. After entering your booking request, you will be asked for a € 250.00 deposit by bank transfer or credit card. Once payment is received, CX will send you the actual booking confirmation.
The € 250.00 deposit is non refundable. If you cancel the reservation within 15 days from the date of arrival, the deposit is lost. For cancellations after 15 days or in case of no show, the first month's rent will be retained on top of the deposit, as a cancellation fee.
You can withdraw from the contract with written notice to be sent by registered letter to CX within the notice period specified in the contract. In case of withdrawal, a penalty for early withdrawal must be paid to CX. The amount of the penalty is based on the duration of the contract. In addition, the registration tax for the termination of the contract must be reimbursed to CX. If the above notice period is not respected, the Accommodation Fee must be paid to CX - as per contract.
Yes, depending on availability and except for the months of September, October and November.
CX doesn’t allow subletting.
In case of renewal, CX offers an advantageous rate and the possibility of staying in the same room
Yes, you can visit both the structure and the room by appointment (also with virtual tour). We always have sample rooms available. The room number is assigned at check-in.
Since October 1st 2020 CX is cashless. For all payments you have the following options: Pagonline website, recurring bank transfer, credit card.
We accept all cards, American Express only at CXRome, CXTurin Regina and CXTurin Belfiore.
The monthly payments can be made by bank transfer, Pagonline website or credit card and must be made by the 5th of the current month.
No, you don’t have to pay the tourist tax at CX.
You can check in from 2 pm.
Yes, if the room is free and has been cleaned, no problem.
You will have to bring your ID, fiscal code, university documentation and the result of the serological or swab test carried out within 72 hours prior to your arrival regardless of the city / region / country of origin.
Yes we have private parking available.
Security staff is available 24 hours a day and will provide you with the room key. The next morning you will have to go to the reception to check in immediately.
Upon check in you will need to sign the following documents: contract, rules and regulations, general conditions, privacy statement, as well as providing an emergency contact.
The following payments will be required upon check in: current monthly rent, security deposit, prepayment of electricity, final cleaning.
To carry out the check out procedure you first have to pre-check out on our website.
You need to check out by 10 AM on your last day.
Depending on availability.
It depends on the type of room. Guests staying at CX have three free nights per month for one person of their choice, as long as they stay in the same accommodation. In addition to free nights, guests can stay for another four nights upon payment of a supplement. As for double rooms, CX residents must authorize the Front Office of their facility to accept the guest. Please remember to register your guest on the CX-PLACE app.
You can check the common areas that CXs offer at this link.
Check the link for each CX.
There are no time restrictions for CX residents: each guest will receive a personal card that opens the turnstiles, gates and apartment doors and is free to enter and exit the facility at any time.
If you tell our reception staff in advance, you can bring with you CE certified appliances and small furnishing accessories that do not involve a substantial change in the layout of the spaces.
Rented apartments are not equipped with sheets, towels, blankets and pillows.
Rented apartments are not equipped with kitchen utensils. A basic kit can be picked up at the Reception by paying a supplement.
Yes, all our facilities have 24-hour security.
Yes, our facilities are equipped with fire detection systems and fire extinguishers. Evacuation drills are periodically carried out in compliance with regulations. Evacuation plans are available inside each accommodation and in the common areas.
The safety and health of our guests is of primary importance. Temperature measurement, mandatory use of PPE in common areas, creation of special "safe zones" in all common areas with dispensers for sanitizing hands / surfaces, CX staff making sure that everybody complies with social distancing: these are just some of the measures our facilities have adopted. For more detailed information follow this link.
Yes, we ask everyone to use PPE in common areas and to always respect social distancing.
All common areas are sanitized daily and are equipped with dispensers for the sanitization of hands and surfaces; we also affixed signs stating the maximum capacity of each area, in compliance with the current regulations.
Contact your GP and emergency numbers immediately, self-isolate and follow their advice. Please notify the reception staff who can provide you with any kind of support if you are unable to leave your apartment.
Our staff is authorized to enter only for extraordinary / ordinary maintenance or for scheduled checks and cleaning. In any case, you will always receive a communication from us and all staff have to wear PPE and respect social distancing.
You can communicate the result by sending an e-mail to hello.rome / hello.florence / hello.turinregina / hello.turinbelfiore / hello.bari / hello.chieti@cx-place.com mentioning name and surname, date and result of the test (positive or negative) and date of return to the campus. If the test turned out negative, upon the student's return we will proceed with temperature measurement and discharge signature at the entrance as per standard procedure. If tested positive, the guest will be contacted by our team.
Yes, at the time of entry/return at all CXs you will need to have your Green Pass with you, which will also be required to access University courses in the Athenaeum and in-person classes. This must be shown at the entrance and then your body temperature will be measured.
Please remember to email us the day and time of your arrival on campus.
You can get the Green Pass in these cases:
Please note that you will be able to receive a maximum of 1 guest registered on the CX-PLACE app. Each guest will sign a liability release and have their body temperature taken, regardless of whether they have completed their vaccination cycle and obtained a Green Pass.
Study groups and access to study rooms will not be available for outsiders.
Of course! CX regularly organizes many events for the community, such as parties, outings and activities aimed at promoting socialization and entertainment of all guests
Sure! Feel free to contact our Community Ambassador! Email us at: community@cx-place.com
There is nothing to pay! Participation in community activities is completely free for CX guests
Hotel
Cool travellers, young professionals, curious tourists, our doors are open to explorers from all over the world!
You can check-in from 14:00 and check-out before 11:00.
We're excited about it too! We can't guarantee the availability of your room before 2:00 pm but we will do our best, don't worry.
In any case, if your room isn't ready when you arrive, you can leave your luggage at the reception desk and set off to discover the city with ease!
Yes, it is possible to make a late check-out. The cost is 25 euros, to be paid at the time of check-out.
The availability of a private or public parking varies for each CX. Contact the facility of your interest to get more info. Don't have the number? No problem, click here: CONTACTS
Sure thing! Bed linen and towels are provided in all hotel rooms.
This depends on the rate plan you choose.
- For hotel stays with a flexible rate, you can cancel your reservation free of charge up to 24 hours before check-in.
- In you have booked with a non-refundable rate instead, you will be charged a cancellation fee.
- Lastly, if you have booked through online travel agencies (e.g. Booking.com, Expedia, etc.), you can contact their booking office directly.
It depends on the rate plan chosen but don't worry, if this is not included you can still add it later. The cost varies according to each CX.
All CX have a nice bar where you can have a snack, grab a coffe or enjoy an aperitivo.
And that's not all: in some CX there is also a restaurant for the joy of all foodies!
Sure thing, feel free to get in touch with our Sales Manager to find out more.
Mail to: sales@cx-place.com
Yep, of course you can, groups are more than welcome in CXTurin Belfiore, CXTurin Regina, CXFlorence, CXRome and very soon in CXMilan too! To find our more, feel free to reach out our Sales Team, they'll send you the best tailor-made offer available.
Email to: sales@cx-place.com
Sure, the number and types of meeting rooms varies by CX. Contact the facility directly to get more info on our spaces and services: CONTACTS
Yes, your four-legged friend is welcome! We will provide you a mat and two small bowls in your room. A little extra fee may be required.
