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CXMIVO - Community Ambassador

Milan

Campus X (www.cx-place.com) is a leading Italian organisation in the hybrid hospitality sector, offering its guests an international experience within its own facilities.

We are looking for a Community Ambassador to manage “Villaggio managed by CX”, Italy’s largest student accommodation in terms of size and the first property developed according to the Managed by CX model, located in Milan’s Porta Romana area, We are looking for a Community Ambassador.

You will be the point of contact for community life within the property. You will be responsible for creating a dynamic, inclusive and participatory environment, encouraging resident engagement through the organisation of events, activities and dedicated initiatives.

You will manage the calendar of community activities and initiatives, coordinating partners, suppliers and budgets. You will work alongside the Operations Director, the Community Manager and the Social Media Coordinator to foster opportunities for participation and strengthen residents’ sense of belonging.

If you have experience in the hospitality sector, know how to manage priorities and deal with the unexpected with a clear head, and for you, efficiency and problem-solving aren’t just buzzwords on LinkedIn… you might be the right person for us!

COMMUNITY AMBASSADOR’S TO-DO LIST:

  • You will gather residents’ needs and feedback, and report periodically to management on any suggestions or issues that have arisen, with a view to resolving them in a practical manner.
  • You will build good relationships with students and residents and draw up a calendar of events and activities for them.
  • You will be responsible for the monthly and annual planning of activities.
  • You will organise activities both within and outside the facility, designed to involve everyone and foster a sense of community.
  • You will liaise with external organisations, seeking sponsors for various initiatives.
  • You will be responsible for selecting suppliers for the planned activities.
  • You will collaborate with the Social Media Coordinator on proposed social media activities, in line with CX standards, with the aim of enhancing the community.
  • You will work closely with the Operations Director, the Community Manager and the Community Ambassadors from other centres.
  • You will draw up and keep track of the budget.
  • You will organise sporting, cultural and educational events and activities in consultation with the Community Manager.

REQUIREMENTS:

  • School-leaving certificate or degree
  • Basic knowledge of marketing, IT systems and the main methods of communication (online and offline)
  • Previous work experience involving interaction with young people/students (at summer camps or holiday resorts, in event organisation, or as a chaperone on study trips)
  • Problem-solving and crisis management
  • Creativity, motivation and an interest in the career path to be pursued
  • Willingness to travel
  • Excellent knowledge of the local area and the city
  • Knowledge of written and spoken English

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Accessibility
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Accessibility Information

Together with our selected providers, we are committed to ensuring that our services are accessible to people with disabilities. We devote significant resources to ensure that our website and room booking pages are easier to use and more accessible for individuals with disabilities, based on the strong belief that everyone has the right to live with dignity, equality, comfort, and independence.

Along with our partners, we continuously strive to improve the accessibility of our website and the pages for booking rooms and/or purchasing additional products and services related to the stay. We firmly believe it is our collective moral obligation to allow seamless, accessible, and unhindered use, even for those of us with disabilities.

In our ongoing efforts to improve and consistently address accessibility issues, we regularly scan all web pages using accessibility scanners provided by third-party commercial partners to identify and fix any potential accessibility barriers on our site. Despite our efforts to make all our web pages and content fully accessible, some content may not yet have been fully adapted to the strictest accessibility standards. This may be due to not having yet found or implemented the most appropriate technological solution.

Compliance Status

This website and the room booking pages are partially compliant with the technical standard for websites and mobile applications UNI CEI EN 301549, and with the “AA” accessibility level required by the Web Content Accessibility Guidelines (WCAG) 2.1.
In particular, the compliance level of this website is constantly monitored through the tools provided by:
https://mauve.isti.cnr.it/
https://pagespeed.web.dev/

Non-accessible Content

Despite our efforts to ensure the accessibility of the website and booking pages, we are aware of some limitations we are working to resolve. Below is a description of the known limitations. Please contact us if you encounter an issue not listed below.

  • Image text alternatives: Some images do not have meaningful text alternatives for users.
  • Reading order: Due to the modular structure of some pages, the reading order of elements may not match their visual order.
  • Focus contrast: In some cases, when elements receive focus, there may be insufficient contrast between text color and background.
  • Keyboard operability: Some components cannot be operated using only a keyboard.
  • Animated content: Some pages contain animated content that cannot be paused or hidden.
  • Focus visibility: In some pages, the element with active focus is not visually identifiable.
  • Language accessibility: Some elements display text or accessible names only in certain languages.
  • Assistive technology: Assistive technologies may not always correctly announce messages.

Last Updated

This page on accessibility was last updated on June 25, 2025.