Campus X is an Italian company operating in the student housing sector (www.cx-place.com)offering its guests a full optional and international living experience within its facilities.
We are looking for a Front Office Agent in internship for our Campus Turin Belfiore. If you have a desire to contribute to our project, you are a green thinker capable of thinking outside the box and you are a citizen of the world ready to take on a new challenge, all you have to do is get on board, and get to know each other better, you could be the talent we are looking for.
FRONT OFFICE AGENT INTERNSHIP TO DO LIST:
- You will be part of the Front Office Team.
- You will provide attentive and friendly customer service to all CX guests (past, present and future).
- You will check in and out in a professional and friendly manner following company standards.
- You will be responsible for the correct data entry (customer information, reservations, maintenance, charges and similar) within the various management systems.
- You will be responsible for the correct invoicing and you will support the administration.
- You will be responsible for the proper management and closing of the daily cash and cash fund.
- You will schedule and distribute room keys conscientiously and correctly.
- You will notify expected arrivals and prepare documentation for those arrivals.
- You will handle any customer complaints.
- You will manage the App, email and switchboard.
- You will give notice to housekeeping and maintenance of requests received and verify that they have been carried out.
- You will be responsible for finalizing lease agreements resulting in the return of the security deposit.
- You will be in charge of the bar by preparing hot or cold base drinks, serving pre-made sandwiches and snacks for facility guests.
- You will know, observe and enforce all facility safety regulations.