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CXVEME- Front Office Agent (Stage)

Venezia- Mestre

Campus X is an Italian company operating in the student housing sector ( its guests a full optional and international living experience within its facilities.

We are looking for a Front Office Agent (internship) for our CX facility in Venice Mestre.

If you have a desire to contribute to our project, are a green thinker capable of thinking outside the box, and are a citizen of the world ready to take on a new challenge, all you have to do is get on board, and get to know each other better, you could be the talent we are looking for!


- You will be part of the Front Office Team.

- You will provide attentive and friendly customer service to all CX guests (past, present and future).

- You will showcase your strong business skills.

- You will learn how to check-in and check-out in a professional and friendly manner following company standards.

- You will be supportive of correct data entry (customer information, reservations, maintenance, charges and similar) within the various management systems.

- You will be responsible for correct billing and will support administration.

- You will learn how to properly manage and close the daily cash and cash fund.

- You will schedule and distribute room keys conscientiously and correctly.

- You will notify expected arrivals and prepare documentation of those arrivals.

- You will learn how to handle any customer complaints.

- You will manage the App, e-mail and switchboard.

- You will give notice to housekeeping and maintenance of requests received and verify that they have been fulfilled.

- You will learn how to close leases resulting in the return of the security deposit.

- You will attend any promotional events at the University or other locations.

- You will know, observe and enforce all facility safety regulations.


- High school diploma and/or Bachelor's degree;

- Excellent knowledge of MS Office package.

- Familiarity with the use of email.

- Excellent knowledge of spoken and written English.

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